Privacy

How we collect, use, and protect personal information

We collect only the information needed to manage bookings, support guests, process payments, and improve operational accuracy. This page explains how that information is handled.

Privacy at a glance

We collect booking, contact, and operational information that guests submit to us.
We use data for reservations, support, compliance, and service improvement.
We do not treat personal information as public content or open marketing inventory.

What we collect

Depending on the booking, we may collect names, email addresses, phone numbers, hotel details, country, guest counts, selected add-ons, payment status, and customer account details when an account is created.

How we use the data

We use personal data to confirm bookings, manage operations, send service messages, support payments, prevent abuse, and maintain customer booking history where relevant.

Retention and access

We retain relevant data for operational, financial, legal, and customer-support reasons. Guests may contact us regarding updates, corrections, or privacy questions using the contact details on this website.